Training services - Methodologies

Training Services draws upon considerable experience and skills to fulfil an assignment. The initial stage often requires a detailed analysis of the prevailing client's situation, whether an operating plant or a plant under construction. In the first case, it will be necessary to examine the established organisation and manning, management systems, operating procedures and practices. In the second case, it will involve an assessment of the plant and the proposed method of operation, determination of the skills required for its safe and successful operation and the availability of labour with those skills or the facilities to develop those skills. This can be achieved preferably through a diagnostic study and, occasionally, by the use of questionnaires and exchanges of information. The aim is to agree the diagnosis from which the training solutions can be determined.

Training Services is also able to carry out bench-marking of the operating performance and through the use of key performance indicators and operating parameters develop a plan to achieve selected and agreed milestones through changes to operation and working methods, in particular the introduction of standard procedures and practices.

Training Services are able to carry out all the key activities involved in a training solution and include:

• Detailed analysis (diagnostic study)
• Determination of needs and setting of objectives
• Preparation of a strategic plan
• Design of training programmes to develop the knowledge and understanding
• Preparation of training material
• Develop skills and confidence to use the newly acquired learning
• Provide technical assistance to ensure proper implementation
• Train local management and personnel to be able to sustain the new level of operation